Job Description
Job Description
Overview
This award-winning company is looking to recruit a MS Dynamics CRM Technical Consultant to join their growing IT team. As a CRM Technical Consultant , you will be required to offer expertise in supporting the development of the Microsoft Dynamics CRM / 365 implementation.
The Company
Our client is the UK’s #1 Microsoft Dynamics multi-channel solution provider. They are a Microsoft Gold Certified Partner and Inner President’s Circle member and are focused on providing cutting-edge technology solutions to numerous leading UK organisations.
They work with over 400 national and international brands, and their goal is to intelligently connect and apply technology to make their clients’ lives easier, more prosperous and to meet customer demands now and into the future.
This role is an excellent opportunity to join their 180+ team of Microsoft Dynamics professionals and work in a dedicated, energetic technology environment. They continuously invest in training, competency and education programs for their staff and they foster teamwork and entrepreneurship and are a Gold Standard Investors in People.
The Role
- Support and develop the Microsoft Dynamics CRM system so that it matches the business requirements
- To assist with the gathering of business requirements in cooperation with stakeholders
- Contribute to design data models and other technical specifications for solutions
- Work with agreed project plans to deliver solutions on-time and within budget
- Provide input into business-critical systems documentation for both technical and non-technical members of staff
- Provide technical guidance and support for other team members
- Deliver high-quality development services to clients
- Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration
- Creating high quality and sustainable client solutions and project documentation
- Deliver training needs to the team and coach junior staff members
- Deliver all consultancy according to documented project methodology, ensuring that all software applications are implemented successfully according to the project plan
- Meet and exceed customer expectations of business knowledge, skills, and behaviour
- Identify business/project risk and mitigate or communicate as necessary
- Communicate progress updates to relevant parties both formally and informally
- Participate in pre-sales activities as requested
- Support practice development activities such as defining and configuring industry-specific templates
- Carry out additional duties as may occur from time to time as instructed and agreed by Directors
- In all actions, ensure timely completion of internal processes and mandatory training
- Represent the business professionally and positively at all times
- Promote best practice and delivery of service of the highest quality
- Represent the company professionally and positively at all times.
Required Experience
- Prior experience of working as a Microsoft Dynamics CRM Technical Consultant
- Good working knowledge of other Microsoft technologies; C#, SQL Server, Visual Studio
- Experience in designing, implementing and documenting complex business systems, including entity modeling, workflows, and dialogues
- Ability to communicate effectively across a wide level of stakeholders
- Basic knowledge of project management and its associated methodologies (Agile, Scrum, PRINCE2, etc.)
- Direct experience in consultancy and solution architecture within a Microsoft Gold Partner environment
- Expertise in gathering technical requirement
- Beneficial to know Agile and Sure Step methodologies
- Strong verbal and written communication skills, along with well-developed interpersonal skills and an ability to relate to clients and colleagues
- Strong personal organisation and time management skills
- Committed to personal development in technical, functional and broader consulting skills
- A passion for delivering real business value through technology
- You will already be permitted to work in the UK
- You will have a positive, ‘can-do’ attitude and a problem-solving approach
- You will be a team player, able to communicate with peers and escalate where appropriate
About Dynamic Nation
We are a different kind of recruitment agency specialising exclusively in Microsoft Dynamics across the UK, with international aspirations. We differentiate ourselves through our highly personalised approach and by supporting the best Microsoft Dynamics professionals through the whole of their career journey rather than just with their next career move. Get in touch with us today to discuss your Microsoft Dynamics career.