MS Dynamics AX/365/ERP/CRM Programme Manager/Director – to £120,000

We have an exciting and challenging new role available for an ambitious and experienced ERP/CRM Programme Manager/Director who has experience of overseeing large scale and complex transformational programmes that are typically in excess of £5M.

Responsibilities—Plans and manages assigned projects, keeping customer stakeholders and senior directors informed and updated regarding project progress;

—Acting as the Engagement Leader – leading project teams on client sites and being responsible for senior level client liaison;

—Drive the end to end delivery success for client engagements, inspiring our Project and Programme Managers;

—Oversee large scale, complex transformational programmes (typically > £5m);

—Be accountable for commercial management and profitable delivery across all of our client engagements;

—Ensures the agreed governance, escalation and reporting procedures are adhered to and escalates to senior directors where applicable

—Addresses all project customer satisfaction issues, escalating feedback as necessary for further action;

—Liaises with the Resource Manager and other Project Managers to ensure optimum utilisation of allocated resources in line with contracted commercial endeavours;

—May be involved in pre-sales activities, providing guidance related to project planning and estimations as required.

Requirements—An experienced programme manager with a minimum of 15 years ERP/CRM delivery experience, gained in a project or programme capacity;

—A proven track record in the delivery of full lifecycle large complex ERP implementations is required;

—Extensive experience in the management of third party sub-contractors, ideally including independent software vendors (ISV’s);

—Experience in managing a distributed project team both onshore and near shore, delivering multiple concurrent streams of work;

—Prince 2 Practitioner / certified APM professional;

—Experienced in Agile project management, ideally with direct experience and knowledge of tools including Jira, VSTS, TFS, and of methodologies including Scrum and Kanban;

—Strong people management skills (including career and line management of teams);

—Experience in the delivery of complex IT or business led transformation programmes across multiple industries;

—Experience of implementing Microsoft Cloud based solutions;

If this role is of interest, then please get in touch to discuss in more detail.